Professional Portfolio

Organized, dependable, and ready to support your business remotely.

I’m Jane Cristine J. Caraballe, a customer-focused administrative professional with more than 8 years of experience in patient coordination, scheduling, front desk operations, phone handling, and records management. I bring the same precision, professionalism, and calm support to virtual assistant work.

8+ Years Administrative and client-facing experience
Healthcare Background Medical reception, scheduling, and records support
Philippines Based Lapu-Lapu City • Available for remote support
Portrait of Jane Cristine J. Caraballe

Jane Cristine J. Caraballe

Virtual Assistant • Administrative Support Specialist

About Me

I help businesses stay organized, responsive, and efficient through reliable day-to-day support.

My professional background includes handling high-volume calls, managing appointment calendars, maintaining confidential records, assisting clients and patients, and supporting daily workflows in fast-paced healthcare settings. These experiences built strong skills in communication, multitasking, accuracy, and service excellence.

  • Friendly and professional communication with clients and teams
  • Strong attention to detail and data accuracy
  • Comfortable managing repetitive and time-sensitive tasks
  • Committed to confidentiality, organization, and dependable support

Core Strengths

Skills I bring into every client project.

Customer Service Calendar Management Phone Support Data Entry Microsoft Office Time Management Adaptability Problem Solving Organization Confidentiality Multitasking Professional Etiquette

Services I Can Offer

Flexible virtual assistance support tailored to daily business operations and client service needs.

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Calendar & Scheduling

Appointment setting, calendar organization, reminders, confirmations, and schedule coordination.

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Customer Support

Professional handling of calls, client inquiries, follow-ups, and front-line communication.

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Administrative Tasks

Data entry, file organization, document preparation, record updates, and general admin assistance.

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Email & Coordination

Inbox support, response organization, basic communication management, and workflow follow-through.

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Confidential Records Handling

Careful management of sensitive information with a strong focus on privacy, accuracy, and trust.

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Healthcare Admin Support

Specialized experience in patient scheduling, registration, imaging coordination, and medical front desk operations.

Professional Experience

Years of hands-on experience supporting clients, patients, and internal teams in fast-paced environments.

Medical Receptionist

MactanMed, Lapu-Lapu City
November 2024 – Present
  • Serve as a first point of contact for patients and visitors with professional and friendly assistance.
  • Support scheduling and front desk coordination in a busy healthcare environment.
  • Maintain accurate records and assist with day-to-day administrative workflows.

Medical Receptionist

Allegiant Regional Care Hospitals, Lapu-Lapu City
August 2018 – November 2024
  • Managed a high-volume multi-line phone system and handled 50+ daily calls.
  • Scheduled X-ray, MRI, CT, and ultrasound appointments with accuracy and clear patient instructions.
  • Registered patients, scanned documents, and verified sensitive information for electronic records.
  • Supported radiologists during ultrasound and interventional procedures while helping daily operations run smoothly.

Medical Receptionist

University of Cebu Medical Center, Mandaue City
June 2017 – August 2018
  • Handled patient concerns and inquiries in person and over the phone with professionalism.
  • Scheduled appointments between doctors and patients and maintained updated information records.
  • Ensured confidentiality of doctors, staff, and patient information at all times.

Education & Background

A strong service-oriented foundation supported by hospitality education and years of practical experience.

BS in Hotel & Restaurant Management

University of Cebu Lapu-Lapu & Mandaue
2013 – 2017

High School Diploma

Bantayan National High School
2007 – 2011

Let’s work together

I’m ready to support your business with dependable administrative assistance, client communication, and organized daily operations.

Send an Email